Email address closure

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Posted 02 October 2008 15:41


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Apologies if you already know this but because of some ambiguous wording on the surefish website, some users may be expecting a call about a replacement email service. This was only ever for surefish broadband users and so please accept our apologies for any confusion.

Please also note that your surefish.co.uk/fish.co.uk email address will not work after October 27th, and you need to find a replacement as soon as possible. We will not be able to access any data after this date.

Details about the services from Christian technology, which include new email addresses, can be found here: http://christiantechnology.co.uk/christianaid/

Many thanks,

Andy

Andy Jackson
Editor, www.surefish.co.uk

Post #4583
Posted 23 October 2008 15:52


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We've had to remove the webmail links from the site now, but until Monday, please visit

http://www.surefish.co.uk/about_surefish/get_webmail.htm

to access your surefish and fish emails for the last time.

Thanks,

Andy

Andy Jackson
Editor, www.surefish.co.uk

Post #4949
Posted 27 October 2008 21:34
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Am trying real hard to access my last emails - its now 21.34 on 27 October - am only getting an error message - what the flipping heck is happening!!! Can only find reference that today is the last day to access ones email - nothing about time so assume until midnight - surely not been taken down already!!!!!!!
Post #5018
Posted 27 October 2008 23:09
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I can't believe no one told me about this - suddenly my email address is gone, and I have to find a new one! 

Was there no message sent round to all email users?  My e-world has just collapsed - help! (not that anyone can or will of course)

Post #5020
Posted 27 October 2008 23:12


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Leumas, messages were sent out weeks ago, and there have been frequent reminders on this fourm. There really has been plenty of notice - sorry if you missed it.
Post #5021
Posted 28 October 2008 06:51


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Thanks Tony,

Messages have been placed everywhere since July and emailed to all Surefish and fish email address holders many times.

We couldn't get a time from our suppliers for the closure just the date. Sorry.

Andy


Andy Jackson
Editor, www.surefish.co.uk
Post #5026
Posted 28 October 2008 12:59
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Leumas -
I sympathise with you! This happened to me with a different provider. Surefish have been advising emails users that the service will close since July - however, I fear that many email users will have not received the email notices as they may have been identified as spam or junk by spamfilters (and we all know decent spam filters were pretty essential to make fish email usable!).

A quick emergency guide for anyone who has just found out that their surefish email service has vanished.

STEP ONE: Read what's actually happened and why.
http://www.fish.co.uk/about_surefish/future/index.htm

STEP TWO: Take a deep breath, and now try to take in that the above message was actually released in July, displayed prominently on the website and emailed serveral times to all fish and surefish addresses.

STEP THREE: Consider your options for a new email address. If you wish to continue supporting Christian Aid through your email address, sign up to a service from Christian Technology. They offer full Webmail/IMAP/POP3 including Spam and Virus Filtering for any people wanting to purchase it. The price will be £2 + VAT per month (including 2 email addresses) with 50p going to Christian Aid. There are other options if you are looking for internet access too. Visit http://www.fish.co.uk/about_surefish/future/ct_affinity_scheme.htm for full details.

If the above is not appropriate, then there are several large well known providers of free email accounts including AOL, Hotmail, Yahoo, and Gmail if you are looking for email that is not tied to an internet service provider. Such free services are often funded by advertising.

I hope this is helpful!

Post #5031
Posted 31 December 2008 14:26
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My pastor gave-away his Win98 PC without transferring his SureFish PAYG settings. Now, I'm asked to re-establish an ISP on his WinXP Laptop. The 25th October 2008 closure was a surprise; I guess any notices were ignored as Spam.

I may setup www.christiantechnology.co.uk/christianaid/dialupchange.html and assume that pop.surefish.co.uk (the eMail cache) is long dead (per KimHart above).

It may have been more savvy to close the outgoing smtp.surefish.co.uk, and allow Christian Technology to migrate pop.surefish.co.uk or a "Fetch existing SureFish mail" webmail feature. I pay £19.95PA for POP3 and Webmail access to another legacy eMail A/c with another ISP.

Post #5867